Refund Policy

Last updated:

1. 7‑Day Satisfaction Guarantee

We want you to feel confident in your decision to enroll. If, within the first seven (7) calendar days of purchase, you feel the Collision Estimator course is not the right fit, you may request a full refund—no questions asked.

2. Eligibility Requirements

• Your request is submitted within 7 days of the original purchase date (not course start date).
• You have viewed no more than 30 % of the video lessons (per our LMS tracking).
• The purchase was made directly through Simplify Estimates Academy or our official checkout page (not through third‑party resellers).

3. How to Request a Refund

Send an email to billing@simplifyestimates.com with:

• Your full name and the email used at checkout.
• Order confirmation number or receipt.
• A brief statement that you wish to cancel and receive a refund.

We will acknowledge your request within two (2) business days and—if eligible—process the refund to your original payment method within five (5) business days. Processing times by your bank/credit‑card provider may vary.

4. Non‑Refundable Situations

• Requests received after the 7‑day window.
• Accounts that have completed more than 30 % of course videos or downloaded core resources.
• Bulk or group licenses (unless otherwise agreed in writing).

5. Course Transfers

If you miss the 7‑day window, you may request a one‑time transfer to a future cohort or grant your seat to a colleague (within 30 days of purchase). Transfers are at SEA’s discretion.

6. Chargebacks

Please contact us first to resolve any billing issues. Unwarranted chargebacks may result in account suspension and collection of outstanding fees.

7. Changes to This Policy

We may update this Refund Policy periodically. Any material changes will be posted here with a new “Last updated” date. Continuing to access the course after changes take effect constitutes acceptance of the revised terms.

8. Contact Us

Questions? Email billing@simplifyestimates.com or mail Simplify Estimates Academy, 2673 Lithonia Industrial Blvd, Lithonia GA 30058.